Privacy Policy


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
This Privacy Policy at upholds our commitment to the privacy of Internet surfers to our website.

Personal information: The information we collect about you

When you do business with us and / or register for our service we collect the following personal information from you: name, postal address, email address, telephone number, company name and number. Personal information (such as name, email etc.) of visitors is never collected without consent. Visitor input forms such as those of contact form have fields for entering personal information. This information is never displayed on the site or shared.

How we will use the information about you:

We gather this information to allow us to process your registration, process any orders you may make, provide the services requested and to be able to contact you to support your use of the service. If you agree, we may also contact you about other Sigma Teaching Resources Ltd products and services we think may be of interest to you.  Emails you receive will be set via Spark Post and you can read the Spark Post Privacy Policy here.

Links to external sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to any other websites in question.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use Google Analytics for analysing our web traffic, you may read their Privacy Policy here.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Access to your information and updating and correcting your information:

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to  We may make a small charge for this service to cover our administrative costs.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

In case of any questions relating to privacy, please email us at

Secure Online Payment

Our online payments are fully protected by an up to date SSL Certificate (see below) and by PayPal’s own industry leading security measures

What is SSL?

SSL stands for Secure Socket Layer. It might sound complex, but it’s really not. SSL Certificates authenticate a website’s identity, and encrypt the information visitors enter on that website. This keeps thieves from “overhearing” any exchange between that Web page and another computer. When you have an SSL Certificate protecting your website, customers can rest assured that the information they send is secured and can’t be viewed by cyber crooks.

An SSL Cert protects customers’ sensitive information such as their name, address, password, or credit card number by encrypting the data during transmit from their computer to a Web server. SSL is the standard for Web security, and a Server Certificate is required by reputable merchant account services.

PrimaryWorks are also are PayPal verified.

You pay safely without revealing your credit or debit card details to PrimaryWorks. Your transaction is processed entirely via PayPal’s own ultra secure payment.

Is PayPal safe to use?
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with Primaryworks.

If you want to know more about how Paypal safeguards & protects your information and prevents fraud, click here

Once your payment is complete, you will be emailed a receipt for your transaction.

Don’t have a PayPal account?
No problem…you can use your credit card or debit card and pay for products through the SagePay portal.

You can read SagePay’s Privacy Policy here.

Sage Pay are committed to supporting customers with all elements of compliance relating to accepting payments and are compliant with the Payment Services Regulation 2017 which came into effect in January 2018.  This regulation implements the EU Payment Services Directive II (PSD2) which has the aim of setting out a common legal framework for businesses and consumers when making and receiving payments within the European Economic Area (EEA).